These general sales conditions apply to all sales concluded via Infovet.net website. These sales conditions can change at any moment and are automatically applied.
PRICE
Prices displayed on Inforvet.net website are in Canadian dollars, before provincial and federal taxes. Taxes will be calculated and displayed before final order confirmation depending on your location.
PAYMENT
Orders placed on the Infovet.net website must be paid via Paypal.
For non-recurring purchases, it is possible for you to pay without a Paypal account by using VISA, MASTERCARD or AMERICAN EXPRESS.
For recurring purchases (monthly instalments), you must create a Paypal account and pay using VISA, MASTERCARD or AMERICAN EXPRESS.
DIGITAL PRODUCTS
Customers can download digital products purchased on the Infovet.net website as soon as the transaction has been confirmed. The number of authorized downloads and number of devices upon which a given digital file may be installed may vary without prior notice, according to the distributor and publisher.
Acquired digital files are the authors’ works and are protected by the Copyright Act. In accordance with this law, the purchase of digital files is reserved for personal and private use. According to the law, digital files can be purchased solely for personal, private and non-commercial use. Any reproduction, collective use, resale or rent is strictly forbidden and can be subject to legal proceedings.
The end user agrees to respect the rights of authors, performers and publishers of digital books and not to circumvent or interfere with the techniques of controlling the use of downloaded digital files. Otherwise, any use outside the scope defined in these general conditions of sale constitutes an act of counterfeit, which exposes the end user to legal proceedings.
No exchanges, credits or reimbursement can be accepted once a sales transaction of a digital product has been confirmed. In no instance will Infovet.net be held responsible for any compatibility issues between a digital product and an electronic appliance, except in cases where the product description displayed is seen to be invalid.
MEMBERSHIP
The service becomes active as soon as your first payment is received. Your membership renews automatically without a renewal notice until you terminate it, unless a fixed term was pre-determined for a specific membership. In the case of a membership without a fixed term, your monthly rate may be modified, however, you will be informed beforehand of a possible rate change, with the possibility of canceling in accordance with the current conditions. You may cancel your subscription at any time by visiting the My Account or by contacting customer service. Note that the amount withdrawn from the current month will not be refunded.
Infovet.net grants you a personal, non-exclusive, non-transferable, worldwide and revocable license to access and use the Infovet.net website for non-commercial purposes only. You may NOT resell, transfer, share, give, sell, or otherwise sublicense access to or content from Infovet.net website or otherwise make them available or present them as your own files for third parties.
The content appearing in Infovet.net’s membership website, is the property of Infovet.net and is protected as such by the laws in force, including those on intellectual property and copyright.
LIVE OR ONLINE EVENTS
Unless stated otherwise, the customer understands that their participation in an event will be filmed and/or recorded in order to create a sales product. By accepting the terms of the general sales conditions, the customer is aware that people who buy the product in the future will have access to their experience, their image and/or their voice. In addition, video or audio excerpts that may include their image and/or their person and/or their voice will be shared on social networks. The customer waives all rights and claims for the broadcast of their image and/or person and/or voice and authorizes Infovet.net to use any recording or video in which they appear or are heard, and this, without compensation of any kind.
Should you notice that your pet is showing signs of discomfort, pain, or other symptoms, we invite you to contact your veterinarian. The animal services, programs, and products offered by Infovet.net and by SVM Animotion in no way replace the care of your veterinarian. The intention is for them to be complementary to the treatments recommended by your animal health specialist.
ONLINE OR LIVE PROGRAMS, RETREATS OR WORKSHOPS
Unless otherwise specified, the customer understands that their participation in an online or live program, or a retreat or a workshop. I will be filmed to create a sales product. By accepting the sales conditions, they are aware that people who, in the future, buy these products will have access to their experience and their voice. In addition, video and/or audio excerpts containing their image and/or voice may be shared on social networks. The customer hereby renounces any right and claims related to the broadcast of their personal image and authorizes Infovet.net to use any recording or video in which they appear or are heard, and this without compensation of any kind.
Should you notice that your pet is showing signs of discomfort, pain, or other symptoms, we invite you to contact your veterinarian. The animal services, programs, and products offered by Infovet.net and by SVM Animotion in no way replace the care of your veterinarian. The intention is for them to be complementary to the treatments recommended by your animal health specialist.
RECORDING DEVICES
The use of recording devices is strictly forbidden during an online or live program, or a retreat or a workshop.
PAYMENT DEFAULT
A $30.00 fee will be charged for any missed recurring payments. A Paypal invoice will be sent to the customer and must be paid within 30 days. Failure to make any one of the aforementioned payments and if such payment default is not settled within thirty (30) days of receipt of an email stating such default, Infovet.net will have the right to terminate the present agreement and all amounts already paid shall remain the sole and exclusive property of Infovet.net.
TERMINATION OF AGREEMENT BY INFOVET.NET
In the event that Infovet.net is unable to provide the services set forth herein for any reason whatsoever, they shall reimburse the customer the value of the services paid but not provided.
TERMINATION OF AGREEMENT BY THE CUSTOMER
The customer may, at any time, cancel the contract by sending written notification to Infovet.net.
The client may cancel this agreement within 48hrs of making the first payment, in the case of instalments, or of the full payment, and obtain a refund of this payment. After this period, the client can always cancel but the costs incurred to insure and prepare the event will be deducted from the sums received.
The contract is terminated, without any other formality, as soon as the notice is sent. If the customer cancels the present contract before the merchant has begun the performance of this principal obligation, the cancellation is effected without cost or penalty to the customer.
If the customer cancels the contract after the merchant has begun the performance of this principal obligation, the only sums that the merchant may exact from him are: (i) the price of the services rendered, computed on the basis of the hourly, daily or weekly rates stipulated in the contract and; (ii) the lesser of the following sums: $50 and a sum representing no more than 10% of the price of the services that were not rendered. Within ten days following the cancellation of the contract, the merchant must return to the customer the sum of money owed to him. It is in the customer’s best interest to refer to section 190 to 196 of the Consumer Protection Act (chapter P40.1) and, where necessary, to communicate with the Office de la Protection du Consommateur.
ACCESS TO THE SITE AND ITS SERVICES
Infovet.net may, at its sole and absolute discretion, without prior notification, suspend, cancel or terminate the use or access to the Site or any of its services, remove and delete any information or content relating to the site or any of its services for any reason whatsoever.
APPLICABLE LAWS
This Agreement shall be governed by and construed exclusively in accordance with the laws of the Province of Quebec, Canada, without reference to conflicts of law principles and excluding any law regarding choice of laws that would defer to the laws of a different jurisdiction. The parties hereby agree that the courts of the province of Quebec, Canada, judicial district of Terrebonne shall have exclusive jurisdiction to hear and determine any claim or dispute pertaining directly or indirectly to this Agreement or any matter arising therefrom or relating thereto. The parties hereto elect domicile in the judicial district of Terrebonne, Province of Quebec, Canada.